Payment Support Specialist
Payment Support Specialist Job Category :
Cash Management Requisition Number :
PAYME003114 Showing 1 location Job Details Description PAYMENT SUPPORT SPECIALIST The candidate for this position will be responsible for supporting the banks internal and external customers through daily involvement in payment operations.
The candidate will be responsible for supporting the banks Automated Clearing House (ACH) functions by processing incoming and outgoing ACH files; performing daily wire functions, including processing outgoing wire requests from branches, internal departments and commercial online banking, as well as posting incoming wires, providing telephone and email support to other bank employees, and performing other account maintenance.
The candidate will also be responsible for preparing and/or reviewing daily reports; processing ACH disputes; and ensuring the department adheres to regulatory guidelines.
Requirements for the position include a high school diploma (or equivalent), a Bachelors degree in a business related field is preferred, excellent customer service skills, the ability to anticipate needs, and strong written and verbal communication skills.
The ability to work late and/or flexible hours is required.
EO/AA Employer:
Title VII/Protected Veterans/Disability Status Qualifications Skills Behaviors :
Motivations :
Education Experience Licenses & Certifications Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Communication Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
Cash Management Requisition Number :
PAYME003114 Showing 1 location Job Details Description PAYMENT SUPPORT SPECIALIST The candidate for this position will be responsible for supporting the banks internal and external customers through daily involvement in payment operations.
The candidate will be responsible for supporting the banks Automated Clearing House (ACH) functions by processing incoming and outgoing ACH files; performing daily wire functions, including processing outgoing wire requests from branches, internal departments and commercial online banking, as well as posting incoming wires, providing telephone and email support to other bank employees, and performing other account maintenance.
The candidate will also be responsible for preparing and/or reviewing daily reports; processing ACH disputes; and ensuring the department adheres to regulatory guidelines.
Requirements for the position include a high school diploma (or equivalent), a Bachelors degree in a business related field is preferred, excellent customer service skills, the ability to anticipate needs, and strong written and verbal communication skills.
The ability to work late and/or flexible hours is required.
EO/AA Employer:
Title VII/Protected Veterans/Disability Status Qualifications Skills Behaviors :
Motivations :
Education Experience Licenses & Certifications Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Communication Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
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