Hotel Travel Coordinator - Flexible 3rd Shift
Lodging IQ Lodging IQ Wichita, KS Wichita, KS Full-time Full-time $18 - $24 an hour $18 - $24 an hour 4 days ago 4 days ago 4 days ago Job Description About the Job Lodging IQ is a third-party travel management company responsible for customers daily travel activity.
The Reservation Specialist will be tasked with managing day-to-day activity while providing superior customer service.
Duties and Responsibilities Utilize Lodging IQ's reservation system to book hotel rooms for customers accurately and efficiently Gather all necessary information from customers, including travel dates, preferred hotel amenities, and special requests, ensuring a smooth reservation process Collaborate with hotel partners to negotiate competitive room rates for Lodging IQ customers Handle last-minute reservation changes, cancellations, and modifications promptly and efficiently Respond to urgent customer requests, such as room upgrades, special requests, or additional amenities, ensuring a high level of customer satisfaction Perform other duties as assigned.
Qualifications:
1
year in a business, customer service, and/or call center environment.
Excellent verbal and written communication skills is a must.
Ability to multi-task in a fast pace setting and team environment.
Strong research and problem-solving abilities Detail-oriented and thorough Experience in hotel industry preferred, but not required Computer skills are required.
Proficiency in web based applications and Microsoft Office.
Application Questions You have requested that Indeed ask candidates the following questions:
Describe your last customer service role? Do you have experience in supervising? If yes, how many people? How many years have you worked in an office environment? Work Remotely No Job Type:
Full-time Pay:
$18.
00 - $24.
00 per hour
Benefits:
401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Night shift Overtime Supplemental pay types:
Bonus opportunities Education:
High school or equivalent (Required)
Experience:
Hotel Customer Service:
1 year (Preferred) Shift availability:
Night Shift (Required) Overnight Shift (Required) Work Location:
In person About the Job.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Reservation Specialist will be tasked with managing day-to-day activity while providing superior customer service.
Duties and Responsibilities Utilize Lodging IQ's reservation system to book hotel rooms for customers accurately and efficiently Gather all necessary information from customers, including travel dates, preferred hotel amenities, and special requests, ensuring a smooth reservation process Collaborate with hotel partners to negotiate competitive room rates for Lodging IQ customers Handle last-minute reservation changes, cancellations, and modifications promptly and efficiently Respond to urgent customer requests, such as room upgrades, special requests, or additional amenities, ensuring a high level of customer satisfaction Perform other duties as assigned.
Qualifications:
1
year in a business, customer service, and/or call center environment.
Excellent verbal and written communication skills is a must.
Ability to multi-task in a fast pace setting and team environment.
Strong research and problem-solving abilities Detail-oriented and thorough Experience in hotel industry preferred, but not required Computer skills are required.
Proficiency in web based applications and Microsoft Office.
Application Questions You have requested that Indeed ask candidates the following questions:
Describe your last customer service role? Do you have experience in supervising? If yes, how many people? How many years have you worked in an office environment? Work Remotely No Job Type:
Full-time Pay:
$18.
00 - $24.
00 per hour
Benefits:
401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Night shift Overtime Supplemental pay types:
Bonus opportunities Education:
High school or equivalent (Required)
Experience:
Hotel Customer Service:
1 year (Preferred) Shift availability:
Night Shift (Required) Overnight Shift (Required) Work Location:
In person About the Job.
Estimated Salary: $20 to $28 per hour based on qualifications.
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