Customer Service Representative
Join the world's #1 logistics company, in our busy Wichita facility!Start at $15.
25 per hourExcellent benefits starting on your 30th day, and at very low cost to youPaid vacationPaid holidays401(k) with generous company matchTuition reimbursement programAnd more!Monday - Thursday 730pm-6am with the chance of overtime through the week and during the weekend.
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs.
Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
Resolve product or service problems:
clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information.
Assist with order and product management.
Required Education and
Experience:
High School Diploma or Equivalent0-12 months of system, data entry or reporting experience0-12 months of warehouse experience, preferredOur Organization is an equal opportunity employer.
Salary:
$10.
51 - $16.
28.
Estimated Salary: $20 to $28 per hour based on qualifications.
25 per hourExcellent benefits starting on your 30th day, and at very low cost to youPaid vacationPaid holidays401(k) with generous company matchTuition reimbursement programAnd more!Monday - Thursday 730pm-6am with the chance of overtime through the week and during the weekend.
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs.
Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
Resolve product or service problems:
clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information.
Assist with order and product management.
Required Education and
Experience:
High School Diploma or Equivalent0-12 months of system, data entry or reporting experience0-12 months of warehouse experience, preferredOur Organization is an equal opportunity employer.
Salary:
$10.
51 - $16.
28.
Estimated Salary: $20 to $28 per hour based on qualifications.
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